Booking stuck in approval

Why a booking can wait for approval, and how to get it moving.

Why it happens

If your pool requires approval, bookings wait for a Pool Manager to approve them.

Steps to resolve

Check if the pool has an assigned Pool Manager.
Contact your Pool Manager directly.
If you're an approver, approve it from the Booking approvals panel on your dashboard.

Disabling approval

Go to Pools, open the pool and click Edit. Under Booking Rules, turn off Require booking approval.

See also: Bookings & calendar.